Lakes and Dales Terms and Conditions
DRIVERS: All drivers must be aged between 25 and 79 and must have held a full driving licence for 2 years. A clean driving licence must be produced prior to commencement of hire. One additional driver may be added for a nominal charge. We reserve the right to refuse to hire any vehicles at its own discretion.
Drivers must hold a full UK, EU, USA, Canadian, Australian, New Zealand or EEA licence for more than 2 years. Other licences may be allowed subject to insurers approval.
Persons not entitled to drive:
i. Is under 25 or over 79 years of age
ii. Has been refused/declined motor insurance
iii. Has any mental or physical defect of infirmity or suffers from fits, or major medical complaint
iv. Has been banned from driving by conviction and/or has penalty points imposed (minor endorsements accepted - up to 2 speeding offences in the last 3 years)
v. Persons involved in professional entertainment or professional sports persons; jockeys and person connected with racing of any sort.
vi. Whilst driving, has been involved in more than 2 accidents during the past 3 years
Insurance policy cover:
All vehicles are insured on a fully comprehensive policy. The cars are also covered by a breakdown and recovery scheme. It is the responsibility of the Hirer to ensure that the car is locked and secure whilst unattended and any security device supplied/fitted is used.
Excess and securities bond:
The hirer must provide a pre-authorisation on a credit card - the amount depends on car hired. This is held as:
i. A security bond
ii. Payment towards mechanical damage not covered by the insurance e.g. tyres, wheels, clutch damaged during the hire period.
iii. Insurance excess against accidental damage or loss caused to the vehicle by a third party or the Hirer.
iv. Additional charges incurred during hire, for petrol.
Bookings can be made by credit / debit card or by bank transfer only.
Use of vehicle:
The vehicle can be used for social, domestic and pleasure purposes by any person permitted by the Owner to drive whilst the vehicle is let on hire. The policy does not cover use of hire vehicle for racing, pace making, reliability trials, competition, driving tuition or towing. The vehicle must not be taken out of the UK without written permission of the Owner.
Domestic driving licence together with proof of residence such as a utility bill (gas, electricity, council tax) and photo ID if not included in driving licence. DVLA Access codes are also required for photocard licence holders. You agree to your photograph being taken with the vehicle prio to hire commencing.
Choice of car
In the event of unavailability of a chosen car due to Accident, Mechanical or other problems beyond our control, The Owner will inform the Hirer and offer either an alternative car for the chosen date or an alternative date.
i. 14 days or more prior to hire date: £50
ii. Less than 14 days prior to hire date: No refund on car hire
We will endeavour to offer alternative dates wherever possible.
The cars are supplied to the Hirer with a full tank of petrol. The Hirer shall return the vehicle with a full tank of petrol. The Hirer is responsible for using the correct type of fuel required for the vehicle. Failure to do any of the above will result in charges for fuel or repair to the vehicle.
No smoking and no pets:
In consideration of all our hirers we ask that you do not carry pets or smoke in the car. Failure to comply will incur charges for additional cleaning.
Materials supplied by owner:
All keys, locks, hampers, tools, spare parts, maps and equipment supplied with the car are the property of the Owner and must be returned with the car at the end of the hire period. Failure to do so will result in charges for replacement items.
We are only responsible for loss or damage to personal property left in the vehicle if the loss or damage results from our negligence.
Customer vehicles and contents:
Any vehicle or personal property left on the premises is entirely at your own risk.
Hours of hire:
Single day hire is for any length of time between the hours of 09.00 and 18.00. Multiple days hire are between 09.00 on the first day and 18.00 on the last day. Failure to comply may result in additional hire charges based on the current published daily rate.
Vouchers are valid for a period of twelve months from the date printed on the voucher. A voucher may be transferred to an alternative driver or to an alternative vehicle, but no refund may be claimed on unused vouchers.
The Hirer shall reimburse to the Owner on demand
i. Any charges for fuel, damage or other miscellaneous charges shown in this agreement and booking form.
ii. The Owner costs, including reasonable legal fees incurred in collecting payments due from Hirer under this agreement
iii. Any fines, penalties, court costs or other expenses imposed on the owner by law arising from the use of the vehicle whilst on hire.
iv. Any recovery, towing or storage charges if the vehicle is stolen lost or damaged prior to its return by the Hirer or its recovery by the Owner.
By making a booking whether in writing, email or by telephone, the customer agrees to these terms and conditions. The Hirer will be required to sign our Standard Rental Agreement before the hire commences. The Hirer agrees to accept the debit to his/her credit card account of the charges incurred under the agreement. All charges are subject to final audit.